Within 15 calendar days of receipt if the product purchased does not match the original description of the product in one or more significant respects.

Within 15 calendar days of receipt if the product has sustained substantial damage in transit.

Product is found to have no manufacturing defects after appropriate tests are conducted by ZHIYUN Technical Support.

Product has not been sent back within 7 calendar days after refund or after replacement confirmation from ZHIYUN.

Damage was caused to the product by external factors out of our control, including fire, flood, high winds and lightning strike.

Any product fault or damage has been caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign materials (water, oil, sand, etc.), or improper installation or operation.

Legal proof-of-purchase or receipts are unable to provide, or are reasonably believed to have been forged or tampered.

Within 7 calendar days of receipt if the product has sustained substantial damage caused by an event of force majeure.

The refund was requested beyond 7 calendars days of receipt.

RETURN AND REFUND SERVICE WILL NOT BE PROVIDED WHERE

Manufacturing related quality issues still exist after a replacement.

Within 7 calendar days of receipt of delivery, if the product has a manufacturing defect before being put to use.

Within 7 calendar days of receipt of delivery, if the product has no manufacturing defect, and is still in new or like-new condition in the original packaging that will not affect second sale.

YOU CAN REQUEST RETURN AND REFUND SERVICE To request a refund or to replace a product please contact our After-sales team.

Please contact ZHIYUN or the authorized distributor of ZHIYUN from whom you purchased your product for more details. ZHIYUN guarantees that subject to the following conditions, refund and replacement can be requested within 15 calendar days of receipt of shipment.

Product quantity price photozoom pro 6